Concepedia

Alexandria Brysland

AB

1

Publications

245

Citations

1

H-Index

2001

Active since

Affiliations

University of Stirling(Current)

Alexandria Brysland is an author at University of Stirling specializing in business, policy analysis, and customer satisfaction.

Top concepts

BusinessMarketingManagementPublic PolicyService DesignPolicy AnalysisService QualityProgram EvaluationCustomer SatisfactionTotal Quality Management

Publications per year

2001–2001

1

Publications

1

Service improvements in public services using SERVQUAL

Alexandria Brysland, Adrienne Curry · Managing Service Quality · 2001 · 245 citations

Total Quality Management, Customer Satisfaction, Public Policy +15

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