Mary Hardzinski

Statistics

Publications

Citations

H-Index

Active since

1980

Affiliations

Northwestern Mutual Life Insurance (United States)(Current)

Mary Hardzinski is an author at Northwestern Mutual Life Insurance (United States) specializing in psychology, user experience design, and conversational user interfaces.

Publications per year

1980–2015

Publications

Increasing the Usability of Interactive Voice Response Systems: Research and Guidelines for Phone-Based Interfaces

Robert M. Schumacher, Mary Hardzinski, Amy L. Schwartz · Human Factors The Journal of the Human Factors and Ergonomics Society · 1995 · 45 citations

Computing, Computer Science, Information Systems +14

Investigating the psychometric properties of the Speech User Interface Service Quality questionnaire

James R. Lewis, Mary Hardzinski · International Journal of Speech Technology · 2015 · 36 citations

Architecture, Psychology, Item Response Theory +11

The manipulation of stimulus quality and the definition of stimulus encoding operations in memory scanning experiments

Mary Hardzinski, Robert G. Pachella · Perception & Psychophysics · 1980 · 11 citations · Full text

Social Sciences, Behavioral Sciences, Psychology +11

1–3 of 3