Duygu Eren

Servant leadership and perceptions of service quality provided by front-line service workers in hotels in Turkey

Mustafa Koyuncu, Ronald J. Burke, Marina Astakhova et al. · International Journal of Contemporary Hospitality Management · 2014 · 74 citations

Customer Satisfaction, Service Excellence, Hospitality +21

Do tourists’ responsible behaviors shape their local food consumption intentions? An examination via the theory of planned behavior

Sevgi Balıkçıoğlu, Duygu Eren, Nilüfer Şahin Perçin · International Journal of Contemporary Hospitality Management · 2022 · 48 citations

Tourism Management, Tourist Experience, Tourism Supply +21

Serial mediation: Destination image and perceived value in the relationship between perceived authenticity and behavioural intentions

Fuat Atasoy, Duygu Eren · European Journal of Tourism Research · 2023 · 17 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Cultural Heritage Destination +24

Service rewards and prosocial service behaviours among employees in four and five star hotels in Cappadocia

Duygu Eren, Ronald J. Burke, Marina Astakhova et al. · Anatolia · 2014 · 11 citations

Customer Satisfaction, Tourism Management, Hospitality +17

The impacts of perceived overqualification on employee performance: a case of chefs

Gökhan Onat, Duygu Eren · Tourism & Management Studies · 2020 · 10 citations · Full text

Performance Management, Employee Involvement, Job Satisfaction +12