Concepedia
Statistics
Publications
1
Citations
47
H-Index
Active since
1993
Raymond T. Kong is an author specializing in business-to-consumer model, service operations, and service performance measurement.
Publications per year
1993–1993
Measuring Service Quality in the Business‐to‐business Context
Raymond T. Kong, Michael C. Mayo · Journal of Business and Industrial Marketing · 1993 · 47 citations
Management, Management Information Systems, Quality Management +17
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