Concepedia

Yunxia Shi

YS

3

Publications

74

Citations

3

H-Index

2020

Active since

Affiliations

Shandong Institute of Business and Technology(Current)

Yunxia Shi is an author at Shandong Institute of Business and Technology specializing in customer satisfaction, management, and marketing.

ORCID

Top concepts

Publications per year

2020–2022

3

Publications

3

Inspiring winery experiences to benefit destination branding? Insights from wine tourists at Yantai, China

Kyuho Lee, Stella Kladou, Ahmet Uşaklı et al. · Journal of Hospitality and Tourism Insights · 2020 · 30 citations

, , +13

Robot service failure: the double-edged sword effect of emotional labor in service recovery

Yunxia Shi, Rumeng Zhang, Chunhao Ma et al. · Journal of Service Theory and Practice · 2022 · 30 citations

, , +22

The Impact of Emotional Labor on User Stickiness in the Context of Livestreaming Service—Evidence From China

Yunxia Shi, Chunhao Ma, Yuxin Zhu · Frontiers in Psychology · 2021 · 14 citations · Full text

, , +20

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