Chong Un Pyon

Statistics

Publications

Citations

225

H-Index

Active since

2008

Affiliations

Korea Advanced Institute of Science and Technology(Current)

Kyung Hee University

University of Arizona

Chong Un Pyon is an author at Korea Advanced Institute of Science and Technology specializing in management information systems, service quality, and service quality management.

Publications per year

2008–2023

Publications

Service improvement by business process management using customer complaints in financial service industry

Chong Un Pyon, Ji Young Woo, Sang Chan Park · Expert Systems with Applications · 2010 · 86 citations

Business, Financial Management, Management Information Systems +17

Digital Twin for Math Education: A Study on the Utilization of Games and Gamification for University Mathematics Education

Jung Yeop Lee, Chong Un Pyon, Jiyoung Woo · Electronics · 2023 · 46 citations · Full text

Education, Educational Technology, Mathematics Education +17

Decision support system for service quality management using customer knowledge in public service organization

Chong Un Pyon, Min Jung Lee, Sang Chan Park · Expert Systems with Applications · 2008 · 40 citations

Business, Information Systems, Management Information Systems +17

Finding research trend of convergence technology based on Korean R&D network

Jae Hoon Jin, Sang Chan Park, Chong Un Pyon · Expert Systems with Applications · 2011 · 26 citations

Management, Innovation Management, Technology Management +11

Intelligent service quality management system based on analysis and forecast of VOC

Chong Un Pyon, Ji Young Woo, Sang Chan Park · Expert Systems with Applications · 2009 · 16 citations

Management, Industrial Engineering, Quality Management +11

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