Statistics
Publications
1
Citations
63
H-Index
1
Active since
2002
Affiliations
Jean Prescott is an author at Human Computer Interaction (Switzerland) specializing in operations management, organizational managers, and customer service management.
Publications per year
2002–2002
1
1
An exploration of managerial issues in call centres
Colin Armistead, Julia Kiely, Linda Hole et al. · Managing Service Quality · 2002 · 63 citations
Management, Operations Management, Organizational Behavior +11
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