Concepedia

Anam Afaq

AA

10

Publications

481

Citations

10

H-Index

2021

Active since

Affiliations

Amity University(Current)

University of the South Pacific

Taylor's University

Anam Afaq is an author at Amity University specializing in business, hospitality management, and marketing.

Top concepts

BusinessMarketingHospitality ManagementHospitality IndustryManagementEngineeringCustomer SatisfactionTourismData ScienceHospitality Marketing

Publications per year

2021–2024

10

Publications

10

Artificial intelligence for carbon emissions using system of systems theory

Loveleen Gaur, Anam Afaq, Gursimar Kaur Arora et al. · Ecological Informatics · 2023 · 127 citations

Artificial Intelligence, Engineering, Artificial System +5

Capitalizing on big data and revolutionary 5G technology: Extracting and visualizing ratings and reviews of global chain hotels

Loveleen Gaur, Anam Afaq, Arun Solanki et al. · Computers & Electrical Engineering · 2021 · 115 citations

Data Science, Business Intelligence, Global Chain Hotels +11

Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry

Anam Afaq, Loveleen Gaur, Gurmeet Singh · International Journal of Contemporary Hospitality Management · 2022 · 57 citations

Customer Experience, Customer Satisfaction, Consumer Research +20

COVID-19: transforming air passengers’ behaviour and reshaping their expectations towards the airline industry

Anam Afaq, Loveleen Gaur, Gurmeet Singh et al. · Tourism Recreation Research · 2021 · 36 citations

Exploring customer adoption of autonomous shopping systems

Shavneet Sharma, Gurmeet Singh, Loveleen Gaur et al. · Telematics and Informatics · 2022 · 34 citations

Customer Satisfaction, Online Customer Behavior, Interactive Marketing +7

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