Rolande Marciniak

The contribution of information technology to call center productivity

Frantz Rowe, Rolande Marciniak, Cécile Clergeau · Information Technology and People · 2011 · 23 citations

Management, Information Systems, Information Technology +17

DOES ERP PROVIDE A CROSS-FUNCTIONAL VIEW OF THE FIRM? CHALLENGING CONVENTIONAL WISDOM FOR SMES AND LARGE FRENCH FIRMS

Frantz Rowe, Redouane El Amrani, Marc Bidan et al. · Journal of the Association for Information Systems · 2005 · 19 citations · Full text

Business, Information Systems, Management Information Systems +17

A Framework for Artificial Knowledge Creation in Organizations

Antoine Harfouche, Bernard Quinio, Sana Rouis Skandrani et al. · HAL (Le Centre pour la Communication Scientifique Directe) · 2017 · 19 citations

Management, Knowledge Management, Organization Studies +10

Does ERP integration foster Cross-Functional Awareness? Challenging conventional wisdom for SMEs and large French firms

Rolande Marciniak, Redouane El Amrani, Frantz Rowe et al. · Business Process Management Journal · 2014 · 16 citations

Business, Information Systems, Management Information Systems +14

ERP Implementation and Change: Towards a Cross Functional View

Redouane El Amrani, Frantz Rowe, Marc Bidan et al. · Journal of the Association for Information Systems · 2003 · 11 citations · Full text

Business, Information Systems, Information Technology +12