Arifin Djakasaputra

Empirical study of Indonesian SMEs sales performance in digital era: The role of quality service and digital marketing

Arifin Djakasaputra, Oscarius Yudhi Ari Wijaya, Andrew Shandy Utama et al. · International Journal of Data and Network Science · 2021 · 92 citations · Full text

Total Quality Management, Customer Satisfaction, Marketing Analytics +15

GREEN PERCEIVED RISK, GREEN VIRAL COMMUNICATION, GREEN PERCEIVED VALUE AGAINST GREEN PURCHASE INTENTION THROUGH GREEN SATISFACTION

Juliana Juliana, Arifin Djakasaputra, Rudy Pramono · Journal of Industrial Engineering & Management Research · 2020 · 36 citations

Customer Satisfaction, Greenwashing, Green Marketing +17

Hotel Performance in the Digital Era: Roles of Digital Marketing, Perceived Quality and Trust

Juliana Juliana, Amelda Pramezwary, Diena Mutiara Lemy et al. · Journal of Intelligent Management Decision · 2022 · 29 citations · Full text

Customer Satisfaction, Smart Pls 3.0, Digital Marketing +17

Factors Influencing Visitor Satisfaction and Revisit Intention in Lombok Tourism: The Role of Holistic Experience, Experience Quality, and Vivid Memory

Juliana Juliana, Rosianna Sianipar, Diena Mutiara Lemy et al. · International Journal of Sustainable Development and Planning · 2023 · 19 citations · Full text

Investigation Purchase Decision Through Brand Trust, Brand Image. Price. Quality of Product: A perspective Service Dominant Logic Theory

Juliana Juliana, Rudy Pramono, Sandra Maleachi et al. · Kontigensi Jurnal Ilmiah Manajemen · 2021 · 11 citations · Full text

Marketing, Customer Satisfaction, Marketing Analytics +15