Concepedia

Harri Töhönen

HT

4

Publications

69

Citations

4

H-Index

2009

Active since

Affiliations

University of Colorado Colorado Springs(Current)

Aalto University

University of Helsinki

Harri Töhönen is an author at University of Colorado Colorado Springs specializing in marketing strategy, customer satisfaction, and management.

Top concepts

BusinessMarketingManagementMarketing StrategyCustomer SatisfactionBusiness StrategyBusiness IntelligenceInteractive MarketingEducationCustomer Service

Publications per year

2009–2014

4

Publications

4

Roadmapping problems in practice: value creation from the perspective of the customers

Marko Komssi, Marjo Kauppinen, Harri Töhönen et al. · Requirements Engineering · 2013 · 25 citations

Customer Satisfaction, Value Engineering, Management +9

From Feature Development to Customer Value Creation

Marjo Kauppinen, Juha Savolainen, Laura Lehtola et al. · 2009 · 20 citations

Customer Experience, Customer Satisfaction, Marketing Experts +15

Integrating analysis of customers' processes into roadmapping: The value-creation perspective

Marko Komssi, Marjo Kauppinen, Harri Töhönen et al. · 2011 · 14 citations

Customer Experience, Customer Satisfaction, Business Intelligence +20

Evaluating the business value of information technology: Case study on game management system

Harri Töhönen, Marjo Kauppinen, Tomi Männistö · 2014 · 10 citations

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