Concepedia
Statistics
Publications
1
Citations
33
H-Index
Active since
2009
Nektarios Katsaris is an author specializing in operations management, hotel operations, and service recovery analytics.
Publications per year
2009–2009
A critical analysis of service recovery processes in the hotel industry
Sven Kuenzel, Nektarios Katsaris · 2009 · 33 citations
Management, Hospitality Management, Operations Management +16
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