Naseem Mohammad Twaissi

The impact of personal and functional aspects of restaurant employee service behaviour on customer satisfaction

Jebril A. Alhelalat, Ma’moun A. Habiballah, Naseem Mohammad Twaissi · International Journal of Hospitality Management · 2017 · 137 citations

Customer Satisfaction, Service Quality, Service Research +12

Strategic Planning and Corporate Performance Relationship in Small Business Firms: Evidence from a Middle East Country Context

Jehad Aldehayyat, Naseem Mohammad Twaissi · International Journal of Business and Management · 2011 · 75 citations · Full text

International Management, Corporate Performance Relationship, Firm Performance +15

The Impact of Perceived Service Quality on Students’ Intentions in Higher Education in a Jordanian Governmental University

Naseem Mohammad Twaissi, Mohammad Hani Al-Kilani · International Business Research · 2015 · 29 citations · Full text

Assessing the Introduction of Mobile Banking in Jordan Using Technology Acceptance Model

Mohammed-Issa Riad Mousa Jaradat, Naseem Mohammad Twaissi · International Journal of Interactive Mobile Technologies (iJIM) · 2009 · 23 citations · Full text

Customer Satisfaction, Consumer Research, Technology Adoption +17

Perceived quality of administrative services and its consequences on students’ behavioral intentions

Mohammad Hani Al-Kilani, Naseem Mohammad Twaissi · International Journal of Quality and Service Sciences · 2017 · 13 citations

Education, Public Personnel Administration, Organizational Behavior +18