Concepedia

Priscilla S. Rogers

PS

Statistics

Publications

20

Citations

851

H-Index

15

Active since

1989

Affiliations

University of Michigan(Current)

Nanyang Technological University

Wayne State University

Priscilla S. Rogers is an author at University of Michigan specializing in management, organizational communication, and business communication.

Top concepts

ManagementOrganizational CommunicationArtsBusinessBusiness CommunicationCommunicationLanguageDiscourse AnalysisInformation ManagementOrganizational Behavior

Publications per year

1989–2018

20

Publications

20

Discourse and the Projection of Corporate Culture: The Mission Statement

John M. Swales, Priscilla S. Rogers · Discourse & Society · 1995 · 235 citations · Full text

Applied Linguistics, Culture, Discourse Structure +15

A Competing Values Framework for Analyzing Presentational Communication in Management Contexts

Robert E. Quinn, Hakuta Hildebrandt, Priscilla S. Rogers et al. · Journal of Business Communication · 1991 · 109 citations · Full text

Organizational Issue, Analyzing Presentational Communication, Communication +22

CEO Presentations in Conjunction with Earnings Announcements

Priscilla S. Rogers · Management Communication Quarterly · 2000 · 50 citations

User Content Needs, Organizational Communication, Content Analysis +15

Is Empathy Effective for Customer Service? Evidence From Call Center Interactions

Colin Mackinnon Clark, Ulrike Marianne Murfett, Priscilla S. Rogers et al. · Journal of Business and Technical Communication · 2012 · 46 citations

Customer Experience, Customer Satisfaction, Relationship Development +28

Reconceptualizing Politeness to Accommodate Dynamic Tensions in Subordinate-to-Superior Reporting

Priscilla S. Rogers, Song Mei Lee-Wong · Journal of Business and Technical Communication · 2003 · 45 citations

Turn-taking, Organizational Conflict, Dynamic Tensions +15

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