Lee Ann Johnson

Post-Treatment Symptoms of Pain, Anxiety, Sleep Disturbance, and Fatigue in Breast Cancer Survivors

Ann M. Schreier, Lee Ann Johnson, Nasreen A. Vohra et al. · Pain Management Nursing · 2018 · 77 citations

Nursing, Post-treatment Symptoms, Breast Oncology +11

Stigma and Quality of Life in Patients With Advanced Lung Cancer

Lee Ann Johnson · Oncology nursing forum · 2019 · 40 citations

Aligning Internal Organizational Factors With a Service Excellence Mission

Robert C. Ford, Stephen A. Sivo, Myron D. Fottler et al. · Health Care Management Review · 2006 · 32 citations

Total Quality Management, Service Excellence, Health Care Management +16

Putting Evidence Into Practice

Lee Ann Johnson · Clinical journal of oncology nursing · 2014 · 28 citations · Full text

Pep Process, Law, Education +20

Comparing hospital staff and patient perceptions of customer service: a pilot study utilizing survey and focus group data

Myron D. Fottler, Duncan Dickson, Robert C. Ford et al. · Health Services Management Research · 2006 · 28 citations

Nursing, Family Medicine, Customer Satisfaction +15