Statistics
Publications
1
Citations
21
H-Index
1
Active since
2022
Affiliations
Monash University Malaysia(Current)
Nor Najwa Irina Mohd Azlan is an author at Monash University Malaysia specializing in marketing strategy, service quality, and customer satisfaction.
Publications per year
2022–2022
1
1
Service Quality of Bus Performance in Asia: A Systematic Literature Review and Conceptual Framework
Muhammad Fadhlullah Abu Bakar, Shuhairy Norhisham, Herda Yati Binti Katman et al. · Sustainability · 2022 · 21 citations · Full text
Total Quality Management, Customer Satisfaction, Public Transport +15
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