Concepedia

Chacha Magasi

CM

7

Publications

132

Citations

7

H-Index

2015

Active since

Affiliations

College of Business Education(Current)

Chacha Magasi is an author at College of Business Education specializing in business, management, and education.

Top concepts

BusinessManagementEducationMarketingCustomer SatisfactionService QualityGeneral BusinessConsumer ResearchBusiness LeadershipTrust

Publications per year

2015–2022

7

Publications

7

Factors Influencing Business Succession Planning among SMEs in Tanzania

Chacha Magasi · Journals & Books Hosting (International Knowledge Sharing Platform) · 2016 · 33 citations · Full text

Service Quality and Students’ Satisfaction in Tanzania’s Higher Education: A Re-examination of SERVQUAL Model

Chacha Magasi, Robert Galan Mashenene, Dorice Munuo Ndengenesa · International Review of Management and Marketing · 2022 · 27 citations · Full text

Customer Satisfaction, Service Quality, Service Research +14

Customer Relationship Marketing and its Influence on Customer Retention: A Case of Commercial Banking Industry in Tanzania

Chacha Magasi · 2015 · 19 citations

Customer Experience, Customer Satisfaction, Consumer Research +17

The Role of Transformational Leadership on Employee Performance: A Perspective of Employee Empowerment

Chacha Magasi · European Journal of Business Management and Research · 2021 · 19 citations · Full text

Transformational Leadership, Education, Human Resource Management +21

The influence of entrepreneurship education on entrepreneurial intentions

Chacha Magasi · International Journal of Research in Business and Social Science (2147-4478) · 2022 · 14 citations · Full text

Entrepreneurial Phenomenon, Nvivo Version 11, Hbe Graduates +14

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