Concepedia

Robert Galan Mashenene

RG

5

Publications

120

Citations

5

H-Index

2014

Active since

Affiliations

College of Business Education(Current)

Robert Galan Mashenene is an author at College of Business Education specializing in education, business, and management.

Top concepts

BusinessEducationManagementMarketingService QualityHigher EducationCustomer SatisfactionCultureHuman CapitalHuman Resources

Publications per year

2014–2022

5

Publications

5

Performance of Small Businesses in Tanzania: Human Resources-Based View

Robert Galan Mashenene, Neema Penance Kumburu · Global Business Review · 2020 · 43 citations

Performance Management, Employee Attitude, Small Businesses +12

Service Quality and Students’ Satisfaction in Tanzania’s Higher Education: A Re-examination of SERVQUAL Model

Chacha Magasi, Robert Galan Mashenene, Dorice Munuo Ndengenesa · International Review of Management and Marketing · 2022 · 27 citations · Full text

Customer Satisfaction, Service Quality, Service Research +14

Socio-Cultural Factors and Financial Performance among Women Small and Medium Enterprises in Tanzania

Annastazia Majenga, Robert Galan Mashenene · Journals & Books Hosting (International Knowledge Sharing Platform) · 2014 · 19 citations · Full text

Socio-Cultural Determinants of Entrepreneurial Capabilities among the Chagga and Sukuma Small and Medium Enterprises in Tanzania

Robert Galan Mashenene, Joyce G. Lyimo Macha, Leo Donge · 2014 · 17 citations

Entrepreneurial Phenomenon, Culture, Management Development +12

EFFECT OF SERVICE QUALITY ON STUDENTS’ SATISFACTION IN TANZANIA HIGHER EDUCATION

Robert Galan Mashenene · 2019 · 14 citations

Total Quality Management, Customer Satisfaction, Service Quality +10

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