Concepedia

Łukasz Pawlik

ŁP

3

Publications

72

Citations

3

H-Index

2021

Active since

Affiliations

Kielce University of Technology(Current)

Łukasz Pawlik is an author at Kielce University of Technology specializing in engineering, computer science, and systems engineering.

ORCID

Top concepts

Publications per year

2021–2022

3

Publications

3

A method for improving bot effectiveness by recognising implicit customer intent in contact centre conversations

Łukasz Pawlik, Mirosław Płaza, Stanisław Deniziak et al. · Speech Communication · 2022 · 37 citations · Full text

Influence of the Contact Center Systems Development on Key Performance Indicators

Łukasz Pawlik · IEEE Access · 2021 · 20 citations · Full text

, , +23

Call Transcription Methodology for Contact Center Systems

Łukasz Pawlik, Stanisław Deniziak · IEEE Access · 2021 · 15 citations · Full text

, , +21

Rows per page

1–3 of 3