Heather L. McQuaid is an author at MAYA Design (United States) specializing in communication, experience design, and consumer behavior.
Top concepts
DesignHealthMarketingManagementCommunicationDesign ThinkingUser ExperienceConsumer BehaviorConsumer ResearchExperience Design
Publications per year
2003–2003
1
1
When you can't talk to customers
Heather L. McQuaid, Aradhana Goel, Mickey McManus · 2003 · 38 citations
Customer Experience, Customer Satisfaction, Affective Design +20
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