Concepedia

Abdelhakim A. Nagm

AA

Statistics

Publications

2

Citations

103

H-Index

2

Active since

2017

Affiliations

Mansoura University(Current)

Abdelhakim A. Nagm is an author at Mansoura University specializing in business, management, and service quality.

Top concepts

BusinessManagementArtsTrustMarketingLeadershipHuman ResourcesService QualityConsumer ResearchDigital Marketing

Publications per year

2017–2017

2

Publications

2

Perceived leader behavioral integrity and employee voice in SMEs travel agents: The mediating role of empowering leader behaviors

Ahmed Elsetouhi, Ahmed Hammad, Abdelhakim A. Nagm et al. · Tourism Management · 2017 · 88 citations

Organizational Communication, Organizational Characteristic, Arts +12

Mediating Service Recovery Satisfaction in the Relationship between Internet Service Recovery and Customer Loyalty

Mauro Sciarelli, Abdelhakim A. Nagm, Mona I. Dakrory et al. · International Journal of Business and Management · 2017 · 15 citations · Full text

Customer Satisfaction, Service Recovery Satisfaction, Service Quality +13

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