Michael D. Collins

Measuring service quality in mid-scale hotels

Dennis A. Rauch, Michael D. Collins, Robert D. Nale et al. · International Journal of Contemporary Hospitality Management · 2015 · 187 citations

Customer Satisfaction, 27-Item Questionnaire, Service Quality +15

Social Causes of Psychological Distress

Michael D. Collins, Lynn Atkinson, John Mirowsky et al. · Teaching Sociology · 1991 · 138 citations

Stress Psychology, Social Causes, Psychiatry +10

A process model of self-regulation and leadership: How attentional resource capacity and negative emotions influence constructive and destructive leadership

Michael D. Collins, Chris J. Jackson · The Leadership Quarterly · 2015 · 101 citations

Process Model, Emotion Regulation, Negative Emotions Influence +10

A longitudinal study of employment and skill acquisition among individuals with developmental disabilities

Dawn L. Stephens, Michael D. Collins, Richard A. Dodder · Research in Developmental Disabilities · 2005 · 82 citations

Developmental Disability, Employment, Workforce Development +10

The effect of psychological contract fulfillment on manager turnover intentions and its role as a mediator in a casual, limited-service restaurant environment

Michael D. Collins · International Journal of Hospitality Management · 2010 · 81 citations

Job Satisfaction, Customer Satisfaction, Limited-service Restaurant Environment +12