Concepedia

Dominique Kréziak

DK

4

Publications

184

Citations

4

H-Index

2008

Active since

Affiliations

Université Savoie Mont Blanc(Current)

University of Guelph

Dominique Kréziak is an author at Université Savoie Mont Blanc specializing in marketing, customer satisfaction, and tourism.

Top concepts

TourismBusinessMarketingCustomer SatisfactionCultureManagementCommunicationBrand StrategyMarketing StrategyHospitality Management

Publications per year

2008–2018

4

Publications

4

Digging deep into the experience – flow and immersion patterns in a mountain holiday

Isabelle Frochot, Statia Elliot, Dominique Kréziak · International Journal of Culture Tourism and Hospitality Research · 2017 · 53 citations

Historical Geography, Customer Satisfaction, Cultural Heritage +21

Customers' Perceptions of Ski Resorts' Images: Implications for Resorts' Positioning Strategies

Isabelle Frochot, Dominique Kréziak · Tourism and Hospitality Research · 2008 · 51 citations

Customer Satisfaction, Tourism Management, Brand Strategy +19

Customer Psychological Empowerment as a Critical Source of Customer Engagement

Caroline Morrongiello, Gilles N’Goala, Dominique Kréziak · International Studies of Management and Organization · 2016 · 41 citations · Full text

Customer Experience, Customer Satisfaction, Digital Marketing +24

Home away from home: A longitudinal study of the holiday appropriation process

Isabelle Frochot, Dominique Kréziak, Statia Elliot · Tourism Management · 2018 · 39 citations

Housing, Culture, Leisure Study +7

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