Manufacturing and Service Supply Chain Performance: A Comparative Analysis

Kaushik Sengupta, Daniel R. Heiser, Lori S. Cook

Journal of Supply Chain Management

Supply Chain PerformanceSupply Chain RiskHealth Supply ChainSustainable Supply Chain ManagementIndustrial Organization +19

Human issues in service design

Lori S. Cook, David E. Bowen, Richard B. Chase, +3

Journal of Operations Management

Customer SatisfactionServices ManagementConsumer ResearchHuman Resource ManagementService Encounters +17

An Exploratory Analysis of Textbook Usage and Study Habits: Misperceptions and Barriers to Success

Thomas Elliott Berry, Lori S. Cook, Nancy Hill, +1

College Teaching

Exploratory AnalysisStudent MotivationPerformance StudiesMost StudentsStudent Learning +12

The moderating effect of supply chain role on the relationship between supply chain practices and performance

Lori S. Cook, Daniel R. Heiser, Kaushik Sengupta

International Journal of Physical Distribution & Logistics Management

Supply Chain PerformanceSupply Chain RiskSustainable Supply Chain ManagementOrganizational BehaviorManagement +18

The Sky’s the Limit: An Activity for Teaching Project Management

Lori S. Cook, John R. Olson

Organizational Behavior Teaching Review

Project-based OrganizationProject ManagementEducationProject-management ScenarioLearning-by-doing +17

An exploratory analysis of corporate social responsibility reporting in US pharmaceutical companies

Lori S. Cook, Helen LaVan, Ivana Žilić

Journal of Communication Management

OrganizationsCsr ReportsIntegrated ReportingResearch EthicsPublic Relations +23

Examining Quality Improvement Programs: The Case of Minnesota Hospitals

John R. Olson, James A. Belohlav, Lori S. Cook, +1

Health Services Research

Using the Malcolm Baldrige National Quality Award in Teaching: One Criteria, Several Perspectives*

James A. Belohlav, Lori S. Cook, Daniel R. Heiser

Decision Sciences Journal of Innovative Education

EducationStudent OutcomeHigher Education TeachingStudent EngagementTeacher Education +21

Healthcare technologies, quality improvement programs and hospital organizational culture in Canadian hospitals

Rajesh Kumar Tyagi, Lori S. Cook, John R. Olson, +1

BMC Health Services Research

Core Values in Hospitals: A Comparative Study

James A. Belohlav, Lori S. Cook, John R. Olson, +1

Quality Management Journal

Total Quality ManagementHealth Care ManagementHospital MedicinePrimary CareCore Values +17