Concepedia

Anton Joha

AJ

13

Publications

1.1K

Citations

13

H-Index

2004

Active since

Affiliations

Delft University of Technology(Current)

Terra

Anton Joha is an author at Delft University of Technology specializing in management, business, and strategic management.

Top concepts

ManagementBusinessStrategic ManagementService DesignCustomer SatisfactionMarketingPublic PolicyOrganizational CommunicationBusiness StrategyOperations Management

Publications per year

2004–2021

13

Publications

13

Ethical framework for Artificial Intelligence and Digital technologies

Mona Ashok, Rohit Madan, Anton Joha et al. · International Journal of Information Management · 2021 · 392 citations · Full text

Artificial Intelligence, Computer Ethic, Digital Ethic +3

Motives for establishing shared service centers in public administrations

Marijn Janssen, Anton Joha · International Journal of Information Management · 2006 · 274 citations

Bureaucracy, Public Policy, Service Governance +4

Emerging shared service organizations and the service‐oriented enterprise

Marijn Janssen, Anton Joha · Strategic Outsourcing An International Journal · 2008 · 74 citations

Service Innovation, Services Management, Purpose Service‐orientation +18

Simulation and animation for adopting shared services: Evaluating and comparing alternative arrangements

Marijn Janssen, Anton Joha, Arre Zuurmond · Government Information Quarterly · 2008 · 60 citations

Customer Satisfaction, Engineering, Service Study +11

Public‐private partnerships, outsourcing or shared service centres?

Anton Joha, Marijn Janssen · Transforming Government People Process and Policy · 2010 · 44 citations

Public-private Partnership, Management, Sourcing Management +17

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