John W. O’Neill

Work stress and well-being in the hotel industry

John W. O’Neill, Kelly Davis · International Journal of Hospitality Management · 2010 · 342 citations

Hospitality Human Resources, Work-related Stress, Management +7

When does an employee not help coworkers? The effect of leader–member exchange on employee envy and organizational citizenship behavior

Soo Kim, John W. O’Neill, Hyun-Min Cho · International Journal of Hospitality Management · 2009 · 204 citations

Employee Involvement, Employee Attitude, Leader–member Exchange +10

Work–family climate, organizational commitment, and turnover: Multilevel contagion effects of leaders

John W. O’Neill, Michelle M. Harrison, Jeannette N. Cleveland et al. · Journal of Vocational Behavior · 2008 · 195 citations

Organizational Communication, Sociology, Management +6

Do brands matter? A comparison of branded and independent hotels’ performance during a full economic cycle

John W. O’Neill, Mats Carlbäck · International Journal of Hospitality Management · 2010 · 165 citations

Marketing, Tourism Management, Full Economic Cycle +13

Relationships between Hotel Room Pricing, Occupancy, and Guest Satisfaction: A Longitudinal Case of a Midscale Hotel in the United States

Anna S. Mattila, John W. O’Neill · Journal of Hospitality & Tourism Research · 2003 · 158 citations

Built Environment, Customer Satisfaction, Revenue Management +15