Claudio Pousa

Is managerial coaching a source of competitive advantage? Promoting employee self-regulation through coaching

Claudio Pousa, Anne Mathieu · Coaching An International Journal of Theory Research and Practice · 2015 · 67 citations

Employee Self-regulation, Self-management, Executive Coaching +20

Boosting customer orientation through coaching: a Canadian study

Claudio Pousa, Anne Mathieu · International Journal of Bank Marketing · 2014 · 61 citations

Customer Experience, Customer Satisfaction, Relationship Marketing +15

Managing frontline employee performance through coaching: does selling experience matter?

Claudio Pousa, Anne Mathieu, Carole Trépanier · International Journal of Bank Marketing · 2017 · 38 citations

Job Performance, Education, Human Resource Management +20

The Influence of Coaching on Employee Performance: Results From Two International Quantitative Studies

Claudio Pousa, Anne Mathieu · Performance Improvement Quarterly · 2014 · 30 citations

Job Performance, Executive Coaching, Education +18

Sales Managers’ Motivation to Coach Salespeople: an exploration using expectancy theory

Claudio Pousa, Anne Mathieu · Radar (Oxford Brookes University) · 2010 · 26 citations · Full text