Bilsen Bilgili

Kano model application in new product development and customer satisfaction (adaptation of traditional art of tile making to jewelries)

Bilsen Bilgili, Aysel Erci̇ş, Sevtap Ünal · Procedia - Social and Behavioral Sciences · 2011 · 52 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +20

The Influence of the color of light on the customers' perception of service quality and satisfaction in the restaurant

Emrah Özkul, Bilsen Bilgili, Erdoğan Koç · Color Research & Application · 2020 · 41 citations

Customer Experience, Customer Satisfaction, Consumer Research +22

The influence of colour of lighting on customers’ waiting time perceptions

Bilsen Bilgili, Emrah Özkul, Erdoğan Koç · Total Quality Management & Business Excellence · 2018 · 29 citations

Lighting, indoor color, buying behavior and time spent in a store

Önder Barlı, Mehmet Aktan, Bilsen Bilgili et al. · Color Research & Application · 2011 · 23 citations

Customer Satisfaction, Color Psychology, Consumer Study +20

An Outlook on “all Inclusive” System as a Product Diversification Strategy in Terms of Consumer Attitudes

Bilsen Bilgili, Emrah Özkul, Burcu Candan · Procedia - Social and Behavioral Sciences · 2016 · 11 citations · Full text

Accommodation Enterprises, Consumer Research, Hospitality +21