Concepedia

Zamir Dika

ZD

Statistics

Publications

5

Citations

118

H-Index

5

Active since

2008

Affiliations

South East European University(Current)

Zamir Dika is an author at South East European University specializing in business, information systems, and service quality.

Publications per year

2008–2017

5

Publications

5

A sustainable e-service quality model

Gjoko Stamenkov, Zamir Dika · Journal of Service Theory and Practice · 2015 · 51 citations

Business, Information Systems, Quality Management +17

Usability testing and evaluation of a mobile software solution: A case study

Majlinda Fetaji, Zamir Dika, Bekim Fetaji · 2008 · 21 citations

Computing, Educational Technology, Information Technology +17

Bank employees’ internal and external perspectives on e-service quality, satisfaction and loyalty

Gjoko Stamenkov, Zamir Dika · Electronic Markets · 2016 · 20 citations

Business, Information Systems, Management Information Systems +15

Quo vadis, (e-)service quality? Towards a sustainability paradigm

Gjoko Stamenkov, Zamir Dika · Total Quality Management & Business Excellence · 2017 · 13 citations

Business, Information Systems, Marketing +8

Critical success factors in ERP implementation

Blerta Abazi Chaushi, Agron Chaushi, Zamir Dika · Academic journal of business, administration, law and social sciences · 2016 · 13 citations

Business, Information Systems, Management Information Systems +8

1–5 of 5