Concepedia

Gjoko Stamenkov

GS

Statistics

Publications

5

Citations

134

H-Index

5

Active since

2015

Affiliations

South East European University(Current)

Gjoko Stamenkov is an author at South East European University specializing in information systems, business, and customer satisfaction.

Publications per year

2015–2022

5

Publications

5

A sustainable e-service quality model

Gjoko Stamenkov, Zamir Dika · Journal of Service Theory and Practice · 2015 · 51 citations

Business, Information Systems, Quality Management +17

Perceived benefits and post-adoption usage of education management information system

Gjoko Stamenkov, Rezarta Zhaku-Hani · Library Hi Tech · 2021 · 27 citations

Management, Information Systems, Management Information Systems +13

Recommendations for improving research quality: relationships among constructs, verbs in hypotheses, theoretical perspectives, and triangulation

Gjoko Stamenkov · Quality & Quantity · 2022 · 23 citations

Management, Psychology, Evidence-based Practice +13

Bank employees’ internal and external perspectives on e-service quality, satisfaction and loyalty

Gjoko Stamenkov, Zamir Dika · Electronic Markets · 2016 · 20 citations

Business, Information Systems, Management Information Systems +15

Quo vadis, (e-)service quality? Towards a sustainability paradigm

Gjoko Stamenkov, Zamir Dika · Total Quality Management & Business Excellence · 2017 · 13 citations

Business, Information Systems, Marketing +8

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