Concepedia

Stephen Onserio Nyamwange

SO

3

Publications

60

Citations

3

H-Index

2010

Active since

Stephen Onserio Nyamwange is an author specializing in business, customer satisfaction, and service quality.

Top concepts

BusinessMarketingService QualityCustomer SatisfactionTotal Quality ManagementFintechTechnologyOnline Banking

Publications per year

2010–2010

3

Publications

3

TECHNOLOGY AND SERVICE QUALITY IN THE BANKING INDUSTRY Importance and Performance of Various Factors Considered In the Electronic Banking Services

Stephen Onserio Nyamwange · 2010 · 25 citations

Total Quality Management, Customer Satisfaction, E-services +16

Technology and service quality in the banking industry

Thomas Ogoro Ombati, Peterson Obara Magutu, Stephen Onserio Nyamwange et al. · 2010 · 24 citations

Total Quality Management, Customer Satisfaction, Service Quality +4

Business process re-engineering for competitive advantage

Peterson Obara Magutu, Stephen Onserio Nyamwange, Godwin Kiplimo Kaptoge · 2010 · 11 citations

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