Concepedia

Willard Hom

WH

Statistics

Publications

4

Citations

108

H-Index

4

Active since

2000

Affiliations

California Community Colleges System(Current)

Willard Hom is an author at California Community Colleges System specializing in management, education, and customer satisfaction.

Top concepts

Publications per year

2000–2009

4

Publications

4

An Overview of Customer Satisfaction Models.

Willard Hom · 2000 · 45 citations

, , +6

College Transfer Performance: A Methodology for Equitable Measurement and Comparison.

Peter Riley Bahr, Willard Hom, Patrick O. Perry · Journal of applied research in the community college · 2005 · 25 citations

, , +6

Applying Customer Satisfaction Theory to Community College Planning of Counseling Services.

Willard Hom · Immunological Reviews · 2002 · 23 citations

, , +10

The Denominator as the “Target”

Willard Hom · Community College Review · 2009 · 15 citations

, , +22

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