Concepedia
1
Publications
42
Citations
H-Index
2013
Active since
Affiliations
University of St.Gallen(Current)
Edward Rowley is an author at University of St.Gallen specializing in economics, customer satisfaction, and service quality.
Top concepts
BusinessEconomicsMarketingService QualityConsumer ResearchCustomer Satisfaction
Publications per year
2013–2013
Customer value of purchasable supplementary services: The case of a European full network carrier's economy class
Andreas Wittmer, Edward Rowley · Journal of Air Transport Management · 2013 · 42 citations
Customer Satisfaction, Economics, Economy Class +8
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