Concepedia

Mary Hollick

MH

4

Publications

212

Citations

4

H-Index

2003

Active since

Affiliations

Federation University(Current)

Mary Hollick is an author at Federation University specializing in management, customer satisfaction, and business.

Top concepts

ManagementTourismBusinessMarketingStrategic ManagementCustomer SatisfactionEconomicsStatisticsEngineeringForecasting

Publications per year

2003–2006

4

Publications

4

Measuring expectations: forecast vs. ideal expectations. Does it really matter?

Bronwyn Higgs, Michael Jay Polonsky, Mary Hollick · Journal of Retailing and Consumer Services · 2004 · 95 citations · Full text

Expectation Formation, Forecasting Methodology, Economics +9

Tourism skills delivery: sharing tourism knowledge online

Patrice Braun, Mary Hollick · Education + Training · 2006 · 67 citations

Customer Satisfaction, Tourism Management, Micro Tourism Operators +15

Lifestyle entrepreneurship : The unusual nature of the tourism entrepreneur

Mary Hollick, Patrice Braun · FedUni ResearchOnline (Federation University Australia) · 2005 · 38 citations · Full text

No barriers to failure: Rethinking tourism business entry

Mary Hollick · CAUTHE 2003: Riding the Wave of Tourism and Hospitality Research · 2003 · 12 citations

Customer Satisfaction, Tourism Management, Tourism Business Failure +11

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