Concepedia

Rodney B. Wallace

RB

Statistics

Publications

4

Citations

335

H-Index

4

Active since

1996

Affiliations

Columbia University(Current)

Rodney B. Wallace is an author at Columbia University specializing in computer engineering, systems engineering, and computer science.

Top concepts

Publications per year

1996–2005

4

Publications

4

A Staffing Algorithm for Call Centers with Skill-Based Routing

Rodney B. Wallace, Ward Whitt · Manufacturing & Service Operations Management · 2005 · 261 citations

, , +16

Near term mitigation policy for global change under uncertainty: Minimizing the expected cost of meeting unknown concentration thresholds

Gary Yohe, Rodney B. Wallace · Environmental Modeling & Assessment · 1996 · 46 citations

, , +12

Analyzing skill-based routing call centers using discrete-event simulation and design experiment

Thomas A. Mazzuchi, Rodney B. Wallace · 2004 · 15 citations

, , +23

RESOURCE POOLING AND STAFFING IN CALL CENTERS WITH SKILL-BASED ROUTING

Rodney B. Wallace · 2004 · 13 citations

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