Concepedia

Ronald Siu Man Lau

RS

17

Publications

1.2K

Citations

14

H-Index

1995

Active since

Affiliations

University of South Dakota(Current)

Chinese University of Hong Kong

Hong Kong University of Science and Technology

City University of Hong Kong

Ronald Siu Man Lau is an author at University of South Dakota specializing in management, business, and strategic management.

Top concepts

BusinessManagementStrategic ManagementEngineeringSupply Chain ManagementLogisticsTechnologyBusiness StrategyOperations ResearchTotal Quality Management

Publications per year

1995–2013

17

Publications

17

A win‐win paradigm for quality of work life and business performance

Ronald Siu Man Lau, Bruce E. May · Human Resource Development Quarterly · 1998 · 224 citations

Quality Of Life, Firm Performance, Job Performance +24

Quality of work life and performance – An <i>ad hoc</i> investigation of two key elements in the service profit chain model

Ronald Siu Man Lau · International Journal of Service Industry Management · 2000 · 141 citations

Assessing quality management in China with MBNQA criteria

Ronald Siu Man Lau, Xiande Zhao, Ming Xiao · International Journal of Quality & Reliability Management · 2004 · 108 citations

Total Quality Management, Customer Satisfaction, Engineering +16

Competitive factors and their relative importance in the US electronics and computer industries

Ronald Siu Man Lau · International Journal of Operations & Production Management · 2002 · 107 citations

Total Quality Management, Relative Importance, Industrial Organization +24

Strategic Flexibility: A New Reality for World-Class Manufacturing

Ronald Siu Man Lau · Rare & Special e-Zone (The Hong Kong University of Science and Technology) · 1996 · 100 citations

Industrial Design, Manufacturing Strategy, Engineering +9

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