Concepedia

Paul Williams

PW

33

Publications

2.7K

Citations

21

H-Index

1993

Active since

Affiliations

American University of Sharjah(Current)

The University of Western Australia

Edith Cowan University

Paul Williams is an author at American University of Sharjah specializing in business, management, and marketing.

Top concepts

BusinessMarketingManagementCustomer SatisfactionConsumer ResearchTourismService QualityDestination MarketingHealthSociology

Publications per year

1993–2020

33

Publications

33

VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT

Paul Williams, Geoffrey N. Soutar · Annals of Tourism Research · 2009 · 839 citations

Quality Of Life, Customer Satisfaction, Behavioral Sciences +10

Customer satisfaction and business performance: a firm‐level analysis

Paul Williams, Earl Naumann · Journal of Services Marketing · 2011 · 303 citations

Marketing Analytics, Customer Satisfaction, Customer Profitability +14

Virtual reality and tourism: fact or fantasy?

Paul Williams, JS Perry Hobson · Tourism Management · 1995 · 279 citations

Destination Marketing, Virtual Worlds, Virtual Reality +4

FEAR OF CRIME: READ ALL ABOUT IT?

Paul Williams, Julie Dickinson · The British Journal of Criminology · 1993 · 196 citations

Relationship quality and satisfaction: Customer-perceived success factors for on-time projects

Paul Williams, Nicholas J. Ashill, Earl Naumann et al. · International Journal of Project Management · 2015 · 104 citations

Relationship Marketing, Customer Satisfaction, Project-based Organization +8

Rows per page

1–5 of 33