Paul Williams - Concepedia

Author

Paul Williams

Also Known As

, Ashill, Nicholas J., P Williams, P. Williams, PAUL WILLIAMS, Paul J. Williams, Paul Jeremy Williams, Paul Williams, Williams, P. (Dr Paul), Williams, Paul J

104

Publications

2.9K

Citations

H-Index

115

Concepts

All Affiliations

American University of Sharjah The University of Western Australia Edith Cowan University

About

Paul Williams is an author at American University of Sharjah specializing in business, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	14	16	2K
2	Health Sciences	5	5	898
3	Education	3	3	53
4	Law	3	3	49
5	Arts	1	1	18

Paul Williams

Publications

2.7K

Citations

H-Index

Page 1

	Year	Citations
VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT Paul Williams, Geoffrey N. Soutar Annals of Tourism Research Quality Of LifeCustomer SatisfactionBehavioral SciencesDestination MarketingTourism Management	2009	839
Customer satisfaction and business performance: a firm‐level analysis Paul Williams, Earl Naumann Journal of Services Marketing Marketing AnalyticsCustomer SatisfactionCustomer ProfitabilityCompany Performance MetricsService Quality	2011	303
Virtual reality and tourism: fact or fantasy? Paul Williams, JS Perry Hobson Tourism Management Destination MarketingVirtual WorldsVirtual RealityBusinessCultural Tourism	1995	279
FEAR OF CRIME: READ ALL ABOUT IT? Paul Williams, Julie Dickinson The British Journal of Criminology	1993	196
Relationship quality and satisfaction: Customer-perceived success factors for on-time projects Paul Williams, Nicholas J. Ashill, Earl Naumann, International Journal of Project Management Relationship MarketingCustomer SatisfactionProject-based OrganizationService QualityProject Management	2015	104
Dimensions of Customer Value and the Tourism Experience: An Exploratory Study Paul Williams, Geoffrey N. Soutar Exploratory StudyCustomer SatisfactionTourism ManagementDestination MarketingTourism Experience	2000	94
Close to the “edge”: Critical issues for adventure tourism operators Paul Williams, Geoffrey N. Soutar Asia Pacific Journal of Tourism Research	2005	91
Diving into service quality – the dive tour operator perspective Martin O’Neill, Paul Williams, Martin MacCarthy, Managing Service Quality Customer SatisfactionVarious Service QualityTourism ManagementDestination MarketingWestern Australia	2000	66
Value drivers and adventure tourism Paul Williams, Geoffrey N. Soutar, Nicholas J. Ashill, Journal of Service Theory and Practice Customer SatisfactionCultureTourism ManagementDestination MarketingTourism Competitiveness	2017	59
Customer attitudes of stayers and defectors in B2B services: Are they really different? Paul Williams, M. Sajid Khan, Nicholas J. Ashill, Industrial Marketing Management Customer ExperienceCustomer SatisfactionBusiness-to-business ResearchB2b ServicesManagement	2011	51

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