Luis Mauricio Agudelo‐Otalora is an author at Universidad de La Sabana specializing in project management, customer satisfaction, and continuous improvement.
Top concepts
BusinessStrategyEducationManagementHuman ResourcesBusiness StrategyProject ManagementQuality ImprovementStrategic ManagementCustomer Satisfaction
Publications per year
2020–2021
2
2
Key lessons to maintain continuous improvement: A case study of four companies
Luis Paipa-Galeano, César Augusto Bernal Torres, Luis Mauricio Agudelo‐Otalora et al. · Journal of Industrial Engineering and Management · 2020 · 17 citations · Full text
Total Quality Management, Customer Satisfaction, Continual Improvement Process +19
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