Robert J. Batt

Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department

Robert J. Batt, Christian Terwiesch · Management Science · 2015 · 190 citations

Engineering, Queue Length, Emergency Department Administration +16

Early Task Initiation and Other Load-Adaptive Mechanisms in the Emergency Department

Robert J. Batt, Christian Terwiesch · Management Science · 2016 · 178 citations

Other Load-adaptive Mechanisms, Engineering, Emergency Management +18

The Financial Consequences of Lost Demand and Reducing Boarding in Hospital Emergency Departments

Jesse M. Pines, Robert J. Batt, Joshua A. Hilton et al. · Annals of Emergency Medicine · 2011 · 117 citations

Reducing Boarding, Hospital Emergency Departments, Health Economics +10

Finding a Needle in a Haystack: The Effects of Searching and Learning on Pick-Worker Performance

Robert J. Batt, Santiago Gallino · Management Science · 2019 · 73 citations

Logistics Processes, Behavioral Decision Making, Logistics Optimization +24

The Effects of Discrete Work Shifts on a Nonterminating Service System

Robert J. Batt, Diwas Singh KC, Bradley R. Staats et al. · Production and Operations Management · 2019 · 52 citations · Full text

Hospital Emergency Departments, Nonterminating Service System, Emergency Department Administration +30