Concepedia

Sherrie H. Schechter

SH

1

Publications

426

Citations

1

H-Index

1988

Active since

Sherrie H. Schechter is an author specializing in business, customer satisfaction, and strategy.

Top concepts

BusinessStrategyManagementBusiness StrategyStrategic ManagementCustomer SatisfactionTotal Quality Management

Publications per year

1988–1988

1

Publications

1

Managing Quality: The Strategic and Competitive Edge

Jennifer L. Hartnett, Sherrie H. Schechter, Dean H. Kropp et al. · Academy of Management Review · 1988 · 426 citations

Total Quality Management, Customer Satisfaction, Quality Cost +8

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