Concepedia

Silvio Barbieri

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1

Publications

11

Citations

1

H-Index

2013

Active since

Affiliations

HES-SO Genève(Current)

Silvio Barbieri is an author at HES-SO Genève specializing in customer satisfaction, services management, and organizational behavior.

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Publications per year

2013–2013

1

Publications

1

Proposal of a Methodology to Integrate the Human Factor in the Service Blueprint

Silvio Barbieri, Emmanuel Fragnière, Marshall Sitten et al. · Journal of Advanced Management Science · 2013 · 11 citations

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