Ann M. Hutchison

Service recovery through empowerment? HRM, employee performance and job satisfaction in hotels

Gayani Hewagama, Peter Boxall, Gordon W. Cheung et al. · International Journal of Hospitality Management · 2019 · 169 citations

Job Satisfaction, Hospitality Human Resources, Service Recovery +7

Fun times: the relationship between fun and workplace engagement

Barbara Plester, Ann M. Hutchison · Employee Relations · 2016 · 127 citations

Organizations, Workplace Fun, Work Organization +21

How do high-involvement work processes influence employee outcomes? An examination of the mediating roles of skill utilisation and intrinsic motivation

Peter Boxall, Ann M. Hutchison, Brigitta Wassenaar · The International Journal of Human Resource Management · 2014 · 91 citations

Job Design, Job Performance, Human Resource Management +18

Senior-executive performance: Interrater reliability and rater effects in multi-source ratings

Ann M. Hutchison, Giles St J. Burch · Asia Pacific Journal of Human Resources · 2011 · 31 citations

Reliability, Performance Management, Performance Measure +14

How do work engagement and work autonomy affect job crafting and performance? An analysis in an Indian manufacturer

Deepika Jindal, Peter Boxall, Gordon W. Cheung et al. · Personnel Review · 2022 · 18 citations

Job Design, Project Management, Job Performance +19