Saiful Bahri Mohd Kamal

Publications

119

Citations

H-Index

2016

Active since

Affiliations

Saiful Bahri Mohd Kamal is an author at Universiti Teknologi MARA specializing in consumer research, customer satisfaction, and hospitality management.

Top concepts

TourismBusinessMarketingManagementHospitalityCommunicationUser ExperienceMotel ManagementConsumer ResearchCustomer Satisfaction

Publications per year

2016–2018

Publications

A Conceptual Model of Interactive Hotel Website: The Role of Perceived Website Interactivity and Customer Perceived Value Toward Website Revisit Intention

Dahlan Abdullah, K. Jayaraman, Saiful Bahri Mohd Kamal · Procedia Economics and Finance · 2016 · 104 citations · Full text

Customer Experience, Customer Satisfaction, Malaysian Hotel Websites +19

THE INFLUENCE OF HOTEL WEBSITE DESIGN QUALITY, PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON LOYALTY INTENTION

Khairil Anuar Bahari, Dahlan Abdullah, Saiful Bahri Mohd Kamal et al. · The Turkish Online Journal of Design Art and Communication · 2018 · 15 citations · Full text

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