Concepedia

My Van Dang

MV

1

Publications

57

Citations

1

H-Index

2020

Active since

Affiliations

Groupe de Recherche en Management(Current)

My Van Dang is an author at Groupe de Recherche en Management specializing in social interaction, customer satisfaction, and media marketing.

Top concepts

CultureBusinessMarketingManagementMedia MarketingService QualityBrand ManagementCustomer ServiceConsumer BehaviorConsumer Research

Publications per year

2020–2020

1

Publications

1

The role of servicescape and social interaction toward customer service experience in coffee stores. The case of Vietnam

Quynh Tran Xuan, My Van Dang, Nadine Tournois · International Journal of Culture Tourism and Hospitality Research · 2020 · 57 citations

Customer Experience, Customer Satisfaction, Consumer Research +22

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