Alicia Gaviria-Peñaranda is an author at Universidad de La Sabana specializing in business strategy, business, and customer satisfaction.
Top concepts
BusinessMarketingManagementBusiness StrategyBusiness AnalyticsStrategic ManagementCustomer SatisfactionHospitality ManagementOrganizational Behavior
Publications per year
2020–2020
1
1
Knowledge and organizational performance in franchised restaurants in Colombia
César Augusto Bernal Torres, Norbey Amaya, Alicia Gaviria-Peñaranda et al. · International Journal of Emerging Markets · 2020 · 14 citations · Full text
Customer Satisfaction, Service Research, Organizational Characteristic +14
Rows per page
1–1 of 1