Concepedia

Luminița Nicolescu

LN

18

Publications

737

Citations

14

H-Index

2002

Active since

Affiliations

Bucharest University of Economic Studies(Current)

National School of Political Science and Public Administration

University of Insubria

Luminița Nicolescu is an author at Bucharest University of Economic Studies specializing in business, management, and education.

Top concepts

BusinessEducationManagementHigher EducationMarketingEducation PolicyGlobalizationConsumer ResearchCustomer SatisfactionInteractive Marketing

Publications per year

2002–2024

18

Publications

18

Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review

Luminița Nicolescu, Monica Teodora Tudorache · Electronics · 2022 · 227 citations · Full text

Artificial Intelligence, Customer Satisfaction, Customer Experience +19

Consumer Empowerment in the Digital Economy: Availing Sustainable Purchasing Decisions

Patrizia Gazzola, Gianluca Colombo, Roberta Pezzetti et al. · Sustainability · 2017 · 104 citations · Full text

Customer Satisfaction, Consumer Uncertainty, Digital Marketing +22

Relating Higher Education with the Labour Market: Graduates’ expectations and employers’ requirements

Luminița Nicolescu, Cristian Pacaronun · Tertiary Education and Management · 2009 · 69 citations

’ Expectations, Economics, Postsecondary Education +10

APPLYING MARKETING TO HIGHER EDUCATION: SCOPE AND LIMITS

Luminița Nicolescu · Management and Marketing · 2009 · 54 citations

Advertising, History Of Marketing, Management +10

The Influence of Competitiveness on SMEs Internationalization Effectiveness. Online Versus Offline Business Networking

Elena‐Mădălina Vătămănescu, Andreia Gabriela Andrei, Luminița Nicolescu et al. · Information Systems Management · 2017 · 42 citations

International Entrepreneurship, Global Production Network, Relational Capital +19

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