Len Frey

Linking service quality, customer satisfaction, and behavioral intention.

Alan Woodside, Len Frey, Rebecca Daly · PubMed · 1989 · 937 citations

Business, Marketing, Marketing Management +12

Perceived external prestige and internal respect: New insights into the organizational identification process

J. Bryan Fuller, Kim Hester, Tim Barnett et al. · Human Relations · 2006 · 401 citations

Management, Organization Studies, Organizational Behavior +7

An exploratory examination of voice behavior from an impression management perspective.

J. Bryan Fuller, Tim Barnett, Kim Hester et al. · Journal of managerial issues · 2007 · 148 citations

Management, Organization Studies, Organizational Behavior +10

Construed External Image and Organizational Identification: A Test of the Moderating Influence of Need for Self-Esteem

J. Bryan Fuller, Laura E. Marler, Kim Hester et al. · The Journal of Social Psychology · 2006 · 91 citations

Social Sciences, Organizational Behavior, Psychology +8

Extending the Group Engagement Model: An Examination of the Interactive Effects of Prestige, Respect, and Employee Role Identity

J. Bryan Fuller, Kim Hester, Tim Barnett et al. · Journal of managerial issues · 2009 · 28 citations

Management, Organization Studies, Organizational Behavior +14