Concepedia

Seyedhossein Nikou

SN

2

Publications

34

Citations

2

H-Index

2020

Active since

Affiliations

University of Kuala Lumpur(Current)

Seyedhossein Nikou is an author at University of Kuala Lumpur specializing in customer satisfaction, business, and management.

Top concepts

BusinessMarketingManagementService QualityService MarketingCustomer SatisfactionCustomer ServiceConsumer ResearchMarketing StrategyHospitality Management

Publications per year

2020–2020

2

Publications

2

Service quality, customer satisfaction, and customer loyalty: a comprehensive literature review (1993-2016)

Seyedhossein Nikou, Harihodin Selamat, Rasimah Che Mohd Yusoff Mohsen Malekalketab Khiabani · Open access jounrals · 2020 · 20 citations

Customer Satisfaction, Service Quality, Service Research +6

Service Quality, Mediation Effect of Customer Satisfaction, Customer Loyalty, and Moderating Role of Interpersonal Relationship: Case of Four-Star Hotels in Kuala Lumpur, Malaysia

Seyedhossein Nikou, Mohsen Malekalketab Khiabani · Asian Journal of Economics Business and Accounting · 2020 · 14 citations · Full text

Relationship Marketing, Customer Satisfaction, Service Quality +14

Rows per page

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