Concepedia

B Sandifer-Smallwood

BS

1

Publications

316

Citations

1

H-Index

1990

Active since

Affiliations

University of Southern Mississippi(Current)

B Sandifer-Smallwood is an author at University of Southern Mississippi specializing in hospital medicine, nursing, and customer satisfaction.

Top concepts

NursingMedicinePrimary CarePublic HealthPatient SafetyOutpatient CareService QualityHealth ManagementHospital MedicineEmergency Medicine

Publications per year

1990–1990

1

Publications

1

Exploring perceptions of hospital operations by a modified SERVQUAL approach.

R. Eric Reidenbach, B Sandifer-Smallwood · PubMed · 1990 · 316 citations

Customer Satisfaction, Health Care Management, Outpatient Care +16

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