Ezra Tifanie Gabriela Kabnani

Publications

Citations

H-Index

2021

Active since

Affiliations

Universitas Teknologi Indonesia(Current)

Ezra Tifanie Gabriela Kabnani is an author at Universitas Teknologi Indonesia specializing in purchase intention, service marketing, and quality function deployment.

Top concepts

BusinessMarketingE-businessManagementService QualityConsumer BehaviorConsumer ResearchDigital MarketingService MarketingPurchase Intention

Publications per year

2021–2021

Publications

E-commerce website service quality and customer loyalty using WebQual 4.0 with importance performances analysis, and structural equation model: An empirical study in Shopee

I Gusti Ngurah Satria Wijaya, Evi Triandini, Ezra Tifanie Gabriela Kabnani et al. · Register Jurnal Ilmiah Teknologi Sistem Informasi · 2021 · 43 citations · Full text

Customer Satisfaction, Online Shops, Digital Marketing +21

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